Unified Communications
LEAD STORY
Caterpillar converting 100,000 phones to IP telephony

An IP telephony transition at Caterpillar is reducing costs, streamlining operations and boosting productivity. The construction equipment manufacturer will convert 100,000 phones. (ARTICLE)


More on IP Telephony ROI
TOPICS
COLLABORATION  

Mismanagement can kill UC deployment effectiveness: Properly managing unified communications and educating staff can mean the difference between accelerating business, and killing concentration and personal time. (ARTICLE)
Videoconferencing tutorial (LEARNING GUIDE)
Four factors driving videoconferencing (TIP)
MESSAGING/MOBILITY  

Mismanagement can kill UC deployment effectiveness: Properly managing unified communications and educating staff can mean the difference between accelerating business, and killing concentration and personal time. (ARTICLE)
Presence management and security (TIP)
Presence: SIMPLE versus XMPP (TIP)
UC ARCHITECTURE  

Presence management and security: Enterprises implementing presence need to know how to manage their system's security to avoid falling prey to external attacks. (TIP)
Unified communications business value cloudy (ARTICLE)
Emergency 911 centers moving to unified communications (ARTICLE)
IP TELEPHONY  

Caterpillar converting 100,000 phones to IP telephony: An IP telephony transition at Caterpillar is reducing costs, streamlining operations and boosting productivity. The construction equipment manufacturer will convert 100,000 phones. (ARTICLE)
Unified communications business value cloudy (ARTICLE)
Emergency 911 centers moving to unified communications (ARTICLE)
SITE HIGHLIGHTS

SIP tutorial: This comprehensive tutorial details the ins and outs of the Session Initiation Protocol (SIP), the VoIP and UC industries' signalling protocol of choice.

Video: Product demos from Microsoft, NEC and Mitel: Microsoft, NEC and Mitel were happy to show off their new product offerings in these videos shot at this spring's VoiceCon 2008 in ...

Transitioning to unified communications with e-learning: The use of unified communications applications can be accelerated with e-learning systems.
WHAT'S NEW
SIP Tutorial
Session Initiation Protocol (SIP) has become a strong force shaping the IP telephony and UC industries. This guide details the ins and outs of SIP, from basic architecture to advanced troubleshooting & security.

Answers For Your Biggest UC Questions

VoIP Bandwidth: Calculate Consumption

EDITOR
Leigha Cardwell
Leigha Cardwell

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MORE NEWS

IP telephony project: Caterpillar converting 100,000 phones
An IP telephony transition at Caterpillar is reducing costs, streamlining operations and boosting productivity. The construction equipment manufacturer will convert 100,000 phones. (ARTICLE)

Unified Communications opportunity can be lost by bad management
Properly managing unified communications and educating staff can mean the difference between accelerating business, and killing concentration and personal time. (ARTICLE)

Unified communications' business value cloudy, but enterprises want it
Interest in unified communications (UC) is growing, but adoption is not. Business executives are bullish on UC, but companies are still confused about its business value. (ARTICLE)

Emergency 911 call centers moving toward unified communications
Emergency 911 centers use analog technology that can't handle modern messaging. Vendors like Avaya are offering IP communications and call center technology to help them modernize (ARTICLE)

Microsoft OCS powerful but needs third parties for complete solution
Microsoft OCS gives enterprises much of the unified communications capability they need, but to truly tap into UC's power, they must also look to third parties. (ARTICLE)

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